ACCESSIBILITY STATEMENT

Our commitment

Monastery Couture is committed to making our website, www.monasterycouture.com, accessible to everyone, including people who are blind, have low vision, or use assistive technologies such as screen readers, keyboard-only navigation, or voice control.

Standard we work toward

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), as our reference standard for the design, development, and review of this website.

What we are doing

• Reviewing and correcting our site's code for keyboard navigation, focus management, and screen reader compatibility, including navigation menus, product pages, size selection, the shopping cart, and our store locations page.
• Testing key shopping flows with keyboard-only navigation and screen reader software.
• Asking the third-party providers whose tools appear on our website (such as pop-ups, size guides, and virtual try-on) to meet the same accessibility standard.
• Reviewing new content and features for accessibility before they are published.

Known limitations

Accessibility is an ongoing effort. Some content or features, particularly those provided by third parties, may not yet be fully accessible. We are actively working to identify and resolve these issues.

Need help or want to report a problem?

If you have difficulty accessing any part of our website, need information in an alternative format, or would like assistance finding products, checking sizes or availability, or placing an order, please contact us:

Email: support@monastery.com.co

Please include the web address (URL) of the page, a description of the problem, and the assistive technology you are using (if any). We will respond as soon as possible and work with you to provide the information, product, or service you need.

This statement was last updated in September 2026.